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We can help you find a solution or connect you to technical support. This restores missing or corrupted Office components that affect search indexing. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues.
⃣ Reset Browser Cookies & Cache
Support is available both online through the Microsoft 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions. The Microsoft 365 Copilot app brings together your favorite apps in one intuitive platform that keeps your data secure with enterprise data protection. With Microsoft 365, you can designate several types of administrators who serve different functions. This service description uses the generic title administrator to refer to all categories of administrators.
Microsoft 365 Apps Crashing After Update — Step-by-Step Repair Guide
- Anyone in your organization can quickly create documents, presentations, and worksheets within a single, unified app experience.
- If all else fails, uninstall Microsoft 365 completely, remove remaining registry traces using the Office Uninstall Support Tool, and reinstall it fresh.
- Go to Settings → Windows Update and install all pending updates.
- Start with basic network checks, enable Cached Exchange Mode, and repair your data files if needed.
- Support is available both online through the Microsoft 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.
- For iPhone users, reinstalling Outlook or updating to the latest iOS often resolves stuck sign-in loops instantly.
- For persistent problems, rebuild your Outlook profile or use FixTechGuide’s free diagnostic tools to automate detection of authentication and IMAP errors in seconds.
- The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal.
- In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality.
- This resets your authentication cache and forces a fresh token request.
For iPhone users, reinstalling Outlook or updating to the latest iOS often resolves stuck sign-in loops instantly. Many users have both personal Microsoft accounts (e.g., fix Outlook after Windows update issues Outlook.com) and work/school Office 365 accounts. If both are signed in simultaneously, the system can confuse the authentication path.
? Fix Office 365 Login Issues on Mobile
If all else fails, uninstall Microsoft 365 completely, remove remaining registry traces using the Office Uninstall Support Tool, and reinstall it fresh. This guarantees clean configuration files and resolves deep-level Troubleshoot Office 365 Sync and Login Issues corruption issues. Partial updates often break compatibility between Windows libraries and Office binaries.
Step 2 – Update Outlook and Office 365

Go to Settings → Windows Update and install all pending updates. Then open any Office app → File → Account → Update Options → Update Now to ensure both are synchronized. Go FixTechGuide login issue guide to Control Panel → Programs and Features, select Microsoft 365, and click Change → Quick Repair.

Explore learning tools to collaborate on projects together and independently, all in one place. Create equitable learning environments that help students develop knowledge with familiar apps essential to both academic and future career success. If login issues are still persisting, our experts can assist you live via WhatsApp. We’ll walk you through step-by-step solutions for Office, Outlook, or Teams sign-in errors.