I have multiple users experiencing sync errors with Outlook and office365. Another which is Outlook data file cannot be accessed shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year. Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors.

• With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud.
• I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs).
• Create your account and connect with a world of communities.
• We have resources to help you identify potential issues and fix them.
• I’ve unchecked download shared folders when setting up a new Outlook profile.
• Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software.

7 Customer support

If the problems do not occur in safe mode, its most likely an add-in causing grief. I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it. I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).

Fix Sync Issues and Local Failures in Microsoft Outlook: Problem Resolved!

However I do not use Outlook on it as much as I do on my desktop. Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software. After you’re satisfied, turn off your firewall or antivirus program for a while.

Disable Add-ins

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

Check for Local Failures

If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook flush DNS and re-sync Outlook sync problem. If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. I’ve unchecked download shared folders when setting up a new Outlook profile.



Users can also try its free demo version in their system and process the first 50 items from each folder freely. Always make sure your profile and settings are set up correctly, your software is up to date, and your connection is steady. The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques. You can extract and recover all of your mail items to a PST file using sophisticated OST File to PST Converter software if your OST file becomes unavailable or orphaned.

Repair Your Outlook Profile

However, I cannot find any reason why his account would do this only on our domain nothing is blocking our connection to Office 365. Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). Below are the steps I’ve taken to try to resolve this issue. However, with one FixTechGuide Office 365 troubleshooting particular client no matter what changes are made these sync issue still occur.